Web Applications

Showing a User's Computers in a Request Offerings

by Trevor Smith, on November 10, 2010 | in Service Manager | 0 Comment


Web Applications

We had an Active X control in SCSM 2010 that was used to look up the local computer which the user is coordinating on. If a computer documentation existed for that certain computer, it would submit an incident to the affected computer. It is good because the analyst who is working on the incident on some contexts about the computer's problem.
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The SCRM2012 user group is an enterprise for client management solution that includes all levels of involvement of analysis of data management so that IT administrators and manager can inquire and repot IT systems and operations. Read More »